Setting the conversation environment

Use this application canvas to frame conversations (or significant topics within a conversation) to create interest and engagement.

In person, on the phone, or in a virtual meeting, create an environment where people WANT to speak with you, versus having to speak to you.

This hands-on canvas includes practical guidance and tips, a fillable PDF worksheet, short videos, ebooks and a case study example with audio walkthrough.

Build your skills further...

David Lambert

Meet your coach

David is the master trainer for Collaborate Universe and co-author of Smarter Selling, the international best-selling book on which many of our programs are based.

A lifelong learner with a passion for educating, David draws on a wide-range of business and sales experience that includes time as a sales consultant; restaurant owner; head of business development and Director and Marketing and Communications at PwC. Equipped with a masters degree in Human Resources and Training, he was also Director of PwC’s Leadership Academy.

For more than 25 years, David has worked with leading organizations helping them to develop the communication and trust-building skills of their people.

His knowledge and experience are a key asset of Collaborate Universe and we encourage you to ask lots of questions of David to maximize the value you take from our programs.