Piquing interest with questions that surprise and unblock

Financial Planners

Help Clients Think Differently Through Future‑Focused Conversations

Clients don’t just want to solve today’s issues — they want conversations that open up tomorrow’s possibilities. Too often, financial planning gets bogged down in current numbers, immediate risks, or technical detail.

SPICY Questions
shift the dialogue, helping advisors move beyond short‑term problem‑solving to explore legacy, values, and vision. By sparking curiosity and disrupting default thinking, they unlock richer conversations about what truly matters.

Why Advisors Like the Program

✅ Practical and actionable — the Application Canvas, fillable PDF worksheet, and related guidance give you immediate ways to strengthen listening in client conversations.✅ Balanced mix of development tools — The LISTEN Diagnostic, Financial Planning case study, short videos, ebooks, and worksheets combine insight with practice.✅ Tailored for financial planners — examples, language, and scenarios are built for your world, not generic training.✅ Framework that sticks — the six LISTEN elements become a repeatable checklist you can use before, during, and after conversations.✅ Trust‑building impact — listening awareness helps you uncover priorities, avoid traps, and deliver advice with confidence.

What You’ll Get

Application Canvas — step‑by‑step guide to the seven question types — apply directly in client conversations.
Fillable PDF Worksheet — map client preferences — plan which questions to use.
Vbytes — short videos on each question category — with David Lambert (CEO, Relcap.academy).
Case Study — follow Jake applying SPICY Questions in practice — with audio commentary.
Scenarios — three realistic client situations — see how the questions unlocks insight.
Ebooks — extended guides with examples and context — deepen understanding and sharpen application.
Do’s and Don’ts — practical guardrails for each question type — quick reference in meetings.
Certificate of Completion — recognition for mastering SPICY Questions — demonstrate achievement.

What Advisors Say

“This helped me turn headlines into meaningful client discussions.”
“The 11‑tip canvas keeps me focused — I don’t get lost in theory.”
“Clients see me as someone who spots change early and makes it relevant.”

Ready to Deliver Foresight‑Driven Advice?

The Piquing Interest with Questions that Surprise and Unblock program gives advisors a simple, repeatable way to spark curiosity, open perspectives, and explore opportunities that routine discussions often miss.

Enroll now to master SPICY Questions — because clients don’t just want advice, they want advisors who open new possibilities.

Build your skills further...

David Lambert

Your Master Coach - Co-author of Smarter Selling

David is the Master Coach for the Relationship Capital Academy and co-author of the Financial Times published best-seller, Smarter Selling, on which many of our programs are based.

A lifelong learner with a passion for educating, David draws on a wide range of business and sales experience that includes time as a sales consultant; restaurant owner; head of business development and Director and Marketing and Communications at PwC. Equipped with a master's degree in Human Resources and Training, he was also Director of PwC’s Leadership Academy.
 
For more than 25 years, David has worked with leading organizations helping them to develop the communication and trust-building skills of their people. Now he is working with you!