Setting the conversation environment

Financial Planners

Help Clients Engage From the Start

Clients decide in the first few minutes whether a conversation feels relevant and worth their time. If the opening is advisor‑centric, too long, or unclear, engagement drops fast. But when planners set the environment with clarity, respect, and collaboration, clients lean in and contribute.

The I–We–You framework gives you a simple, repeatable way to do just that: state intent clearly, frame collaboration with respect, and highlight the takeaway clients will leave with.

Together, these moves keep openings short, client‑first, and memorable — helping clients connect, commit, and move forward with confidence.

Why Advisors Like the Program

Practical and actionable — the Application Canvas, fillable PDF worksheet, realistic scenarios and examples, and related guidance — help you open conversations and engage clients from the first minute.
Built for Financial Planners — tools, scenarios, language, and situations — built for your world, not generic training.
Integrated application — canvas, clear guidance, Financial Planning case study, short videos, ebooks, and worksheet combine insight with implementation.
Framework that delivers — the I–We–You sequence — becomes a repeatable checklist for opening conversations with impact that promote client collaboration.
Trust‑building impact — confident openings with I–We–You — help you capture attention early and make advice feel relevant.

What You’ll Get

Application Canvas — step‑by‑step guide — open client conversations with impact.
Worksheet — fillable PDF — practice framing openings with I–We–You.
Vbytes — short videos — framework explained by David Lambert (CEO Relcap.academy).
Case Study — follow Financial Planner Jake as he develops an I We You opening — with audio commentary.
Scenarios — six comman planning situations — see how openings unfold with clients.
Ebooks — focused insights — on developing your skills.
Do’s & Don’ts — practical guardrails — make conversations collaborative from the start.
Certificate of Completion — formal recognition — completion of your I–We–You learning journey.

What Advisors Say

[“This helped me stop talking about my firm and start talking about my clients.”
“The I–We–You canvas keeps me focused — I don’t drift into monologues.”
“Clients leave meetings feeling confident and engaged.”]

Ready to Deliver Client‑First Conversations?

Make every opening count. With I–We–You, you’ll capture attention in the first minutes, earn trust, and move clients forward with confidence.

Build your skills further...

David Lambert

Your Master Coach - Co-author of Smarter Selling

David is the Master Coach for the Relationship Capital Academy and co-author of the Financial Times published best-seller, Smarter Selling, on which many of our programs are based.

A lifelong learner with a passion for educating, David draws on a wide range of business and sales experience that includes time as a sales consultant; restaurant owner; head of business development and Director and Marketing and Communications at PwC. Equipped with a master's degree in Human Resources and Training, he was also Director of PwC’s Leadership Academy.
 
For more than 25 years, David has worked with leading organizations helping them to develop the communication and trust-building skills of their people. Now he is working with you!