Accreditation Program

This accreditation program is designed to help you facilitate and support the implementation of IoweU™ approaches and tools
across the Henley & Partners organization.

The program combines zoom workshops led by David Lambert, coupled with online resources. 
To enable you and learners to put the techniques and tools into practice in future conversations, eight application canvases are included.

To get the most from the limited workshop time, it is important that you complete all pre- and post-workshop activities..

Pre-workshop 1
Complete prior to first Zoom meeting

Work through the three canvases below and the related learning resources:

- Positioning for impact with N-F-B

- Proving capability to give comfort

- Queries and Questions – In the Spotlight


If you haven't already done so:

1) Complete the meeting diagnostic at www.intimasee.com for 2 of your key relationships and bring the results to the workshop.
2) Complete your Prefrr© diagnostic and bring your results to the workshop.
3) Download and read the notes below describing the characteristics attaching to scores in each behavior category, together with related tips.

  • A Value Sheet is not a form filling exercise.
  • What is written mirrors the thought process and discussion.
  • Value Sheets can be used in a variety of conversations and meetings.

  • Accreditation Workshop 1 - Presenting ideas and dealing with queries

    In this first workshop we will:

    1) Walk through the three canvases above using Henley examples

    3) Discuss how to introduce to participants

    4) Script a Henley N-F-B example

    5) Tell a story using N-F-B

    6) Answer an unexpected query using PA-RQ+3


    Pre-workshop 2
    Complete prior to second Zoom meeting

    Work through the two canvases below and the related learning resources:

    -  Setting the conversation environment - suggest you do this one first.
    -  Getting meetings with busy people  


    Complete the PA-RQ+3 activity sent to you via email.
    Please return your response by end of Sunday 22nd so that I can review. 

    Accreditation Workshop 2 - Getting meetings and engaging clients

    In this second session we will:
     
    1)  Review Workshop 1 content and the follow-up activity.
        Any questions; examples of use?
     
    2)  Walk through the Application Canvases
         - Setting the conversation environment
         - Getting meetings with busy people

         and discuss how to introduce to participants
     
    3) Work through I We U examples and critique
     

  • A Value Sheet is not a form filling exercise.
  • What is written mirrors the thought process and discussion.
  • Value Sheets can be used in a variety of conversations and meetings.
  • Pre-workshop 3
    Complete prior to third Zoom meeting

    Work through the two canvases below and the related learning resources:

    - Curiosity, enthusiasm and understanding: engage buyers with SHAPE Questioning 
    - Guiding to value with Value Sheets


    and complete the activity that follows on this page after the canvas links below.

    Before the session - choose 2 of the client statements below to respond to and send through examples of four types of SHAPE question that a Henley Client Advisor might usefully ask in response:

    1. Hunt question
    2. Paint question
    3. Adjust question
    4. Engage question


    Client Statements:

    Before the session - choose 2 of the client statements below to respond to and send through examples of four types of SHAPE question that a Henley Client Advisor might usefully ask in response:

    • I’m thinking that now could be a good time to get a second citizenship.
    • My family are pressing me to get second citizenships for all of them.
    • I’m thinking about selling my business and wondering if a second citizenship is the best option for minimizing any resulting taxes.
    • I’ve read recently that gaining better travel freedom is becoming a ‘thing’ for wealthy entrepreneurs like me.
    • I’m considering expanding my business into Europe.
    • Being a family that loves global travel, we face so many hassles when it comes to applying for visas for so many places that we all want to visit.
    • My wealthy banking clients tend to be very guarded when I ask them about residency and citizenship freedom.
    • It would be so nice for me and my family to be able to spend more time in our holiday home in Spain.


    For example:
    I’m thinking that now could be a good time to get a second citizenship.

    • Hunt: What is it about your current situation that is causing you problems?
    • Paint: What benefits do you see flowing from having a second citizenship?
    • Adjust: On a list from most important to least important, where does this sit in your list of things to get done?
    • Engage: What do you see as the first step in making this happen?

    Accreditation Workshop 3 - Gaining a fuller understanding

    In this third session we will:
     
    1)  Review Workshops 1 and 2 tools introduced: N-F-B, PA-RQ+3, I We You
        Any questions; examples of use?
     
    2)  Walk through the Application Canvases
         - Curiosity, enthusiasm and understanding: engage buyers with SHAPE Questioning

         - Guiding to value with Value Sheets
          and discuss how to introduce to participants
     
    3)  Practice asking SHAPE questions

    4)  Try out using a Value Sheet

    5)  Discuss how to introduce to participants

  • A Value Sheet is not a form filling exercise.
  • What is written mirrors the thought process and discussion.
  • Value Sheets can be used in a variety of conversations and meetings.
  • Pre-workshop 4
    Complete prior to fourth Zoom meeting

    Work through the two canvases below and the related learning resources:

    -  Deep listening
    - Clarify understanding and 
    confirm next steps with CC Notes


    Complete the LISTEN diagnostic at listen-online.com and print your results to a PDF file.

    Workshop 4 - Listening and collaboration

    In this fourth session we will:
     
    1)  Recap the tools introduced in the previous three workshops and check for any questions or examples of use.
     
    2)  Walk through the Application Canvases
         -  Deep listening
         - Clarify understanding and confirm next steps with CC Notes
         and discuss how to introduce to participants
     
    3) Work through CC Note examples and critique
     

  • A Value Sheet is not a form filling exercise.
  • What is written mirrors the thought process and discussion.
  • Value Sheets can be used in a variety of conversations and meetings.