Deep listening

Use this hands-on application canvas to listen better and be viewed as someone who listens well.

Discover The LISTEN Diagnostic, our listening self-diagnostic that assesses key listening behaviors, gives you with personalised feedback, tips for how to listen better, and practical advice on how to use LISTEN to improve your listening.

The canvas includes the diagnostic with personalised feedback, practical guidance and tips, a fillable PDF worksheet, short videos, ebooks, and a case study example with audio walkthrough.

Build your skills further...

David Lambert

Meet your coach

David is the master trainer for the Relationship Capital Academy and co-author of Smarter Selling, the international best-selling book on which many of our programs are based.

A lifelong learner with a passion for educating, David draws on a wide-range of business and sales experience that includes time as a sales consultant; restaurant owner; head of business development and Director and Marketing and Communications at PwC. Equipped with a masters degree in Human Resources and Training, he was also Director of PwC’s Leadership Academy.
 
For more than 25 years, David has worked with leading organizations helping them to develop the communication and trust-building skills of their people.

His knowledge and experience are a key asset of the Relationship Capital Academy and we encourage you to ask lots of questions of David to maximize the value you take from our programs.