Collaborate
Listening and Collaboration
Learn to listen better, to build rapport, understanding, collaboration and trust.
Discover The LISTEN Diagnostic, our listening self-diagnostic that assesses key listening behaviors, gives tips for how to listen better, and practical advice on how to use LISTEN to improve your listening.
Explore seven common cognitive biases that every human is guilty of, and learn how to lessen their impact.
Learn how to use CC Notes to record key conversation points and then share with others to demonstrate understanding and fuel collaboration.
What's included?
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3 application canvases
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The LISTEN Diagnostic with personalized feedback
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16 vbytes
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11 ebook sections
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1 practical case study
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3 examples
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2 ebytes
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1 workpad for your enotes
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1 Certificate of Completion
Listen better and learn more
You will learn how to discover value through listening using the LISTEN framework, which includes an assessment of your own listening profile and personalized feedback and tips .
Understand and lessen bias
You will learn how cognitive biases can influence the way you interact with others, and affect your decision making.
You will develop simple strategies to lessen the negative effects of these biases, resulting in better business relationships and outcomes.
You will develop simple strategies to lessen the negative effects of these biases, resulting in better business relationships and outcomes.
Clarify and move to next steps
Learn how to use the CC Note format of note-taking to record key discussion point, build collaborative understanding, and move to next steps.
Putting it into practice
The program includes three practical application canvases which guides you through applying the techniques and tools with your own colleagues and other stakeholders.
The canvases can be completed at the beginning in Application quick start, after you have finished the learning modules, and on an ongoing basis in workplace situations.
The canvases can be completed at the beginning in Application quick start, after you have finished the learning modules, and on an ongoing basis in workplace situations.