People and Relationships

People work best with people they like and trust.

In this program: 
  • evaluate your preferred behaviors and their impact on others
  • assess the dominant relationship characteristics of your conversations
  • identify sources of value for the colleagues and stakeholders you work with
  • learn the components of trust and know where to flex your behavior
Strong relationships are built on trust.

What's included?

  • 2 application canvases
  • INTIMASEE Meeting Assessment
  • 18 vbytes
  • 12 ebook sections
  • 1 practical case study
  • 3 ebytes
  • 5 gamified challenges
  • 1 workpad for your enotes
  • 1 Certificate of Completion 

A deeper understanding

Having a good understanding of people is important in building business relationships and collaboration.

This program provides practical approaches and tools to understanding others as individuals, so that you better placed to collaborate, and provide value to them.

Learn how to

  • Understand and evaluate the drivers of individual’s behavior
  • Identify sources of value for the people you work with
  • Measure and improve relationship strength
  • Measure and increase trust with colleagues and other stakeholders

Putting it into practice

The program includes two application canvases which guide you through applying the techniques and tools with your own colleagues and other stakeholders.

The canvases can be completed at the beginning in Application quick start, after you have finished the learning modules, and on an ongoing basis in workplace situations.

David Lambert

Meet your coach

David is the master trainer for the Relationship Capital Academy and co-author of Smarter Selling, the international best-selling book on which many of our programs are based.

A lifelong learner with a passion for educating, David draws on a wide-range of business and sales experience that includes time as a sales consultant; restaurant owner; head of business development and Director and Marketing and Communications at PwC. Equipped with a masters degree in Human Resources and Training, he was also Director of PwC’s Leadership Academy. 

For more than 15 years, David has worked with leading organizations helping them to develop the communication and trust-building skills of their people.

His knowledge and experience are a key asset of the Relationship Capital Academy and we encourage you to ask lots of questions of David to maximize the value you take from our programs.